FAQ
Can't find your answer? Call or text 435-709-7930 or email info@peakslighting.com.
Ordering & shipping
How fast does my order ship?
Installer track in stock colors usually ships in 1–2 business days. Govee track kits are cut to order and ship in 5–7 business days. Peaks dealers get orders out in 1–2 business days from stock held for them. See our Shipping Policy for details.
Where do you ship from?
Heber City, Utah. Every piece of track is formed in our own shop.
Can I pick up my order?
Yes. Pickup at our Heber City shop is free. We'll contact you when it's ready.
Can I get it faster?
Next-day and same-day rush options are available on eligible products, or call us and we'll work with you.
Do you ship large orders?
Yes. Big orders can ship by freight crate, quoted per order.
Can I cancel or return an order?
Govee track kits can be cancelled for a full refund any time before they ship. Once an order ships, all sales are final except for shipping damage or a warranty claim. See Returns, Damage & Warranty.
Track & colors
What is your track made of?
Pre-painted architectural aluminum, the same material used for residential gutters and fascia. It's formed, not extruded, in Heber City, Utah.
How long is each piece?
Installer track comes in standard 6.71 ft pieces. Custom lengths and hole spacing are available.
What size lights does it fit?
Our installer track has 30mm holes, which fit most permanent puck lights.
Which profile do I need?
Hat track mounts flat to fascia or soffit and is the most common choice. J track mounts behind taller fascia. U-channel and conduit track suit other mounting conditions, and we can form a custom profile to your spec. Not sure? Send us a photo of your roofline.
How many colors do you offer?
25 stock finishes. Any other color can be run as a custom powder coat from a four-digit RAL number.
How long do custom colors take?
Custom colors and special-order finishes add 2–3 weeks.
Can I see a color before I order?
Yes. Order a $10 finish sample. It ships free and comes with a code for $10 off your track kit.
Govee track
Which Govee lights do you make track for?
Govee 2 Pro (H3A51, H3A53), Govee Pro (H706A, H706B, H706C) and Govee Permanent Outdoor Lights 2 (H705D, H705E, H705F). Each track only fits its own system, so match the track to the model number on your box or controller.
Do you sell the Govee lights?
No. We sell track only. Buy your Govee system first so you can confirm the model.
Do I need endcaps or corner caps?
No. The track cuts and folds with tin snips at every corner and end.
How do I install it?
Our Govee track installation guide covers both mounting options and every corner and peak cut, with step-by-step photos. Download the PDF.
See the full guide, finish chart and sizing calculator on our Govee track page.
Installers & dealers
Do you offer installer pricing?
Yes, through our dealer program. Dealers get complete Peaks systems, stock held for them, the Peaks app and cloud platform, lead routing and on-site training. Apply to become a dealer.
Do you have install guides?
Installers: see our Installer Resources. Govee track: see the Govee track installation guide.
Lights & controllers
Do you sell lights?
Yes. Our 30mm RGBW+ puck lights fit our track. For non-dealers they ship separately and arrive in 2–3 weeks; the rest of your order ships on its normal schedule.
How are the lights controlled?
Our controllers run colors, effects, zones and schedules from an app on your phone.
Warranty
What's the warranty?
Aluminum track carries a 20-year limited warranty. LED lights carry a 2-year manufacturer warranty. Dealers are covered by the 2-year warranty in their dealer agreement. Shipping damage must be reported the same day of delivery with photos. Full details on our Returns, Damage & Warranty page.